1. What are cookies?
Cookies are small files stored on your device. They can keep you signed in, protect forms and remember a requested destination. Similar browser technologies can perform related functions.
2. Cookies we currently use
| Category | Purpose | Typical duration | Consent |
|---|---|---|---|
| Authentication session | Keeps a signed-in customer or authorised member of staff securely authenticated. The exact cookie name may include a secure prefix. | Up to 8 hours | Strictly necessary |
| Authentication security | Protects sign-in requests against forgery and returns a user to the requested page after authentication. | Session or short-lived | Strictly necessary |
These cookies are essential to a secure feature you request, so they are used without a consent banner. We still explain them here as required by the Privacy and Electronic Communications Regulations.
3. Privacy-friendly website measurement
The website records a small number of first-party actions, such as a request for directions, a product share or opening a repair form. This measurement does not set or read analytics cookies, use local browser storage, follow you across other websites or create an advertising profile. The event, page path and relevant product reference may be retained as described in our privacy notice.
4. What we do not currently use
We do not currently use advertising cookies, social-media tracking pixels or non-essential analytics cookies. This is why the website does not display a cookie-consent pop-up.
5. If this changes
If we introduce any non-essential analytics, advertising pixels or similar device tracking, we will update this notice and ask for consent before using it. Rejecting optional cookies will be as straightforward as accepting them.
6. Managing cookies
You can delete or block cookies through your browser settings. Blocking necessary cookies may prevent account sign-in and secure features from working. Closing the browser does not necessarily end an authenticated session; use the sign-out control on a shared device.
